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vivenu to become ticketing provider for the City of Cologne's museums

Dec 23, 2021

Düsseldorf, Northrhine-Westphalia (Germany), December 23, 2021

vivenu, the premier ticketing solution provider for sophisticated organizers and venues, has entered into a contract to provide its ticketing solution software to the city of Cologne's nine museums.

Before Corona, the city's museums served more than 750,000 visitors per year, with strong growth driven by a string of blockbuster exhibitions and a dedicated effort on behalf of the city to make cultural artefacts available to a broader audience.

Under the contract, vivenu will power a new unified online ticket shop for all Cologne museums that makes the ticket-buying experience faster, safer, and more intuitive for all visitors. The platform's powerful tools ensure maximum security and fairness in ticket allocation.

With Covid-19 incidence numbers spiking again, the museums are also going to leverage vivenu's growing number of features specifically geared towards making venue visits safe and Covid-compliant. These include the vivenu check-in app with instant Covid certificate scan as well as dedicated platform capabilities around sequenced access and time slots for visitors. As a result, vivenu ensures the Cologne museums stay Covid-compliant – and enable secure access for visitors at all times.

For ticketing managers at Cologne museums, the intuitive vivenu backend, smart automations, and full access to all visitor data from day one drastically simplify internal processes, make visitor management easier, and allow for an entirely new way of engaging visitors with targeted offers and relevant content.

Choosing vivenu as a ticketing solution is yet another building block for the city's broader mission to use technology to simplify access to its services and institutions for as many citizens as possible.

Dr. Matthias Hamann, Managing Director of the Cologne Museum Services, is excited about the new partnership:

"In these uncertain times, museums are places where people can feel safe. With a modern ticketing system, which we are now gradually implementing for the wonderful museums in our city, we are creating an important building block for this."

Simon Weber, Co-Founder of vivenu, shares in the elation:

"With some passionate art enthusiasts on our team, we could not be more excited about this new partnership. Our solution will make it faster and easier for visitors to access the many great and renowned museums of Cologne, all while keeping them safe during these trying times. We are grateful to  Cologne's mayoral office and administration for the great cooperation so far and are sure that vivenu can add considerable value for their wider digitization strategy. We are excited to take the arts into the digital age, especially in a city as vibrant and innovative as Cologne.”

About vivenu

vivenu is the future-proof solution for ticket sellers to manage, market, and analyze ticket sales efficiently. Created to support hundreds of thousands of event organizers and venues around the globe that until now had to work with clunky systems that haven’t kept up with their needs and expectations, vivenu is the first solution for the digital era that enables effortless and self-empowered ticketing. The company is headquartered in Düsseldorf and supports hundreds of organizers worldwide with its powerful, ready-to-use platform and a set of powerful APIs and SDKs. vivenu is backed by leading tech investors such as Balderton Capital, Activant, Redalpine, and the fund associated with the owners of the San Francisco 49ers who invested more than $65 million in the company to date.

About Cologne Museums Service

With the foremost public cultural institutions of the city in its portfolio, the Cologne Museum Service offers target group-specific programs for the public in their museums and exhibitions, digital offers as well as projects outside the museums in the urban space. The educational work is based on the holdings of the city's museums. They offer treasures from prehistory to the present, from local objects to internationally renowned art and design icons to non-European collections.