Ticket Buyer agrees to all of the following terms of usage:

1.	Event Essentials credit card processing - The payment processing services for services and/or goods purchased on this website are provided by Stripe, Inc. 

354 Oyster Point Blvd. South San Francisco, CA, 94080-1912 

2.	Event Essentials- For purposes of these terms, conditions, and policies, Event Essentials, FestivalSetup, EEtix.co, EE4.us are subsequently referred to together as Event Essentials. Event Essentials is not affiliated with any Event Organizers or others providing services or events ("Event Organizer") for which tickets are purchased. Event Essentials is acting as a ticketing and registration service provider between Event Organizer and the event attendee for specific events. Event Essentials assumes no liability incidental to the event for which tickets are sold or purchased. Ticket purchaser and attendee assumes all risks associated with attendance of events. 

o	Information Collected: Event Essentials attempts to collect the minimum amount of your personal information or data as possible. 

o	Event Organizers: As a third party ticketing and event management service, the information you provide on the Event Essentials website is also provided to the Event Organizer of the event you are buying tickets to or registering for. Once that information is passed to the Event Organizer, Event Essentials has no control over how it is used, however any Event Organizer using the Event Essentials services agrees to protect your data under the Event Essentials Ticket Seller Terms. 

o	Data Event Essentials Controls: Any personal information you provide to Event Essentials is subject to the Event Essentials Privacy Policy. Event Essentials strives to maintain a safe and secure environment that protects private information. Event Essentials maintains PCI-DSS Level 1 compliance and for United States residents adherence to the principles of the General Data Protection Act (GDPR). 

4.	Ticket Delivery - Ticket delivery options are event specific and are determined by the Event Organizer. Ticket purchaser assumes all risk of ticket loss, theft, delay, damage, or destruction during delivery of tickets. Tickets lost, stolen, delayed, damaged, or destroyed during delivery may not be replaced. 

5.	Will Call Tickets - Ticket purchasers choosing to redeem ticket orders via the event Will Call List will not receive paper tickets in advance and instead will gain entry by confirming their name on the Will Call or "Door" list. At the Event Organizer's discretion, photo identification and/or the original credit card used to make the purchase may be required for event entry. Refunds will not be granted if ticket purchaser fails to appear for Will Call List entry, or if required, fails to provide photo identification and/or the original credit card used to make the purchase. Ticket purchaser understands and agrees that ticket purchaser's name, city and state of residence, and a portion of ticket purchaser's credit card number will be released to Event Organizer and/or venue in order to ensure ticket purchaser identity. 

6.	Canceled/Rescheduled Events - Event Organizers or others outside the control of Event Essentials may cancel or reschedule events. It is at the Event Organizer's discretion whether to offer to refund the ticket price or exchange the tickets for a similarly equivalent event should a cancellation or rescheduling occur. Event Essentials will assist in providing instructions on its website or via email on how to exchange event specific tickets, or obtain ticket price refunds, should an event be cancelled or rescheduled. Service charges and/or mailing costs will not be refunded in the event of a canceled or rescheduled event. 

	Event ticket prices are set by the Event Organizer, not Event Essentials. 

	There may be certain events for which Event Essentials service fees will be higher, and/or times when a separate venue fee may be added by the event organizer or the venue. 

	For some events, an Event Essentials affiliate may provide event ticket sales through Event Essentials processing system. In such an instance, a Event Essentials affiliate will offer ticket sales through the affiliate's website, by agreement between Event Essentials, the affiliate, and the Event Organizer. There may be an additional service fee for event tickets purchased through any Event Essentials affiliate website. 

	The maximum number of tickets sold for an event is set by the Event Organizer, not Event Essentials. Event Essentials will not be held liable for selling over the venue capacity. If more tickets are sold than the venue can accommodate, the Event Organizer has discretion as to the method of refund, including but not limited to a refund, or ticket exchange for a similarly equivalent event. 

	Venue seating charts are provided by Event Organizer, and/or the venue, not Event Essentials. Event Essentials is not responsible for incorrect seating information, or ticket holder dissatisfaction with selected seating. Any seating dispute is between ticket purchaser and Event Organizer and/or venue. Service charges and/or mailing costs will not be refunded if a ticket purchaser is dissatisfied with selected seating. 

8.	Lost, Stolen, Destroyed Tickets - Lost, stolen, delayed, damaged, or destroyed tickets will not be replaced or refunded, including tickets lost, stolen, delayed, damaged, or destroyed during delivery to ticket purchaser. 

9.	Refunds and Exchanges - All sales are final. Please review ticket ordering information carefully prior to ticket purchase. Refunds or exchanges of tickets are solely determined by the Event Organizer unless the event is canceled or rescheduled (see Canceled/Rescheduled Events above). To inquire about the refund policy for a specific event, please contact the Event Organizer or Event Essentials. 

10.	Order Cancellation - Event Essentials reserves the right to cancel ticket orders for any reason, not limited to incorrect billing information and/or fraud. 

11.	Resale of Tickets - Tickets purchased through Event Essentials are for individual use only and not for resale. Resale will automatically void tickets, barring refunds, exchanges, and entry into event. 

12.	Disputes – If any dispute arises, including regarding a transaction paid with a credit card in the United States, the dispute will be governed by the State of Wyoming. It is agreed that in the event any legal action is instituted against Event Essentials, ticket purchaser agrees that jurisdiction and venue will be in Wyoming, US. 

Privacy Policy        Last Updated: April 19, 2021

Event Essentials. (“Event Essentials”,” festivalsetup.com”, ee4.co”, “we,” “us,” or “our”) provides an application integration platform and related services (“Services”). This Privacy Policy (“Privacy Policy”) details Event Essentials’ policies and practices regarding its collection and use of your personal information and sets forth your privacy rights.

This Privacy Policy addresses activities on the Event Essentials platform, altogether this website, and any other website or web-based system provided by Event Essentials (the “Website”). Through the Website you are able to access links to other websites which are not under the control of Event Essentials. We have no control over the nature, content and availability of those sites. This Privacy Policy does not cover the links within the Website that link to such other websites. We encourage you to read the privacy statements on the other websites you may visit.

The Information We Collect and How We Use It

Event Essentials collects personal information about you in order to:

1.	identify you each time you visit our Website or wish to have a Service provided;

2.	process orders or applications submitted by you;

5.	carry out research on the demographics, interests and behavior of our customers; and send you information we think you may find useful, including information about how to effectively use our Services and new Event Essentials products and Services.

Depending on the Service, personal information we collect may include:

For Event Essentials email communication purposes, the bases for lawful processing are:

1.	to the extent that you have given us consent;

2.	as necessary for the performance of a contract; or

3.	for the purposes of pursuing Event Essentials legitimate interest.

In an ongoing effort to better understand and serve Event Essentials customers, at times Event Essentials conducts research on its customer demographics, interests and behavior based on the personal information and other information provided to us. This research may be compiled and analyzed on an aggregate basis and Event Essentials may share this aggregate data with its affiliates, agents, and business partners. This aggregate information does not identify you personally and is not considered to be personal information

As is true of most other websites, the Website collects certain information automatically and stores it in log files. The information may include (i) internet protocol (“IP”) addresses, (ii) the region or general location where your computer or device is accessing the internet, (iii) browser and system information, and (iv) other actions performed by you on the Website. We use this information to help us design our Website to better suit our user’s needs. We may also use your IP address to help diagnose problems with our server and to administer our Website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. We do not link IP addresses to your name or email address.

The Website also uses cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers automatically accept cookies. If you prefer, you may change your browser’s settings so that it will not automatically accept cookies. If you set your browser’s settings to block cookies, you may not be able to take full advantage of the Website. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the internet. While cookies do identify a user’s computer, they do not personally identify customers or passwords.

We offer browsing and mobile messaging services which may include alerts, Promotions and offers for products. You may choose to receive mobile alerts by signing up or participating in a Promotion. If you do, you authorize us to use automated technology to send messages to the mobile phone number you supply when you sign up. Your consent to receive mobile communications is never required in order to purchase something from us. You may receive up to 8 messages per month.

Message and data rates may apply, according to your rate plan provided by your wireless carrier. We will not be responsible for any text messaging or other wireless charges incurred by you or by a person who has access to your wireless device or telephone number. You may not receive our alerts if your carrier does not permit text alerts. Your carrier may not allow you to use pre-paid phones or calling plans to receive alerts. We may send you a bounce back message for every message you send to us. Service may not be compatible with all wireless carriers or devices.

You may opt out of any alerts by replying to an alert with the text message "STOP" or by sending the text message "STOP" to the shortcode provided. If you opt out by sending us a text message, we will send you a text to confirm your request. If you do not want to receive a confirmation text message, you may opt out by sending an email to support@even-essential.net with your request and mobile device number. It may take us up to 10 days to remove your mobile device number from our database. For additional help, text "HELP" to the shortcode provided, or email support@even-essential.net

You authorize your wireless carrier to disclose information about your account, such as subscriber status, payment method and device details, if available, to support identity verification, fraud avoidance and other uses in support of transactions for the duration of your business relationship with us. Information may also be shared with other service providers to further support identity verification and fraud prevention.

We are not responsible for the accuracy of any information displayed in our mobile messaging, for any misdelivery or untimely delivery of any mobile messaging, or your deletion or failure to store any mobile messaging from us.

Our Service allows you to integrate and create commands for various online third-party services (“Third-Party Services”). In order to take advantage of this feature, you may need to authenticate, register for or log into Third-Party Services through the Service or on the websites of their respective providers. When you enable linking between Third-Party Services through the Service, we collect relevant information necessary to enable the Service to access that Third-Party Service and your data and content contained within that Third-Party Service (“Login Credentials”). We store your Login Credentials in an encrypted format.

When you enable the Service to link content and data between Third-Party Services, the Third-Party Services will provide us with access to certain information that you may have provided to the Third-Party Services, and we will use, store and disclose such information in accordance with this Privacy Policy. However, please remember that the manner in which Third-Party Services use, store, and disclose your information is governed by the policies of such Third-Party Services and Event Essentials shall have no liability or responsibility for the privacy practices or other actions of any Third-Party Services that may be enabled within the Service.

We may retain certain personal non-identifiable information related to the data or content linked between Third-Party Services (for example, account information, recent data sent or received, link configuration, and names of the Third-Party Services), for the purpose of improving our Services.

When and How We Share Information with Others

We share personal information with third parties who are facilitating the delivery of Services. We may share our data, including personal information about you with our partners and joint ventures in furtherance of our business. Our partners and joint ventures follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law. In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Moreover, if Event Essentials, or substantially all of its assets, were acquired, or in the unlikely event that Event Essentials goes out of business or enters bankruptcy, customer information would be one of the assets that may be transferred to or acquired by a third party.

Event Essentials cooperates with law enforcement inquiries. Therefore, in response to a lawful request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your personal information.

You may opt out of any future contact or notifications from us, change your notification preferences, or make any of the following requests at the contact information provided below:

•	see what data we have about you, if any;

•	change or correct any data we have about you;

•	have us delete any data we have about you; and/or

•	express any concern you have about our use of your data.

You can contact us directly at support@event-essentials.net to review, correct, and delete the information about you that Event Essentials keeps on file, or to change your notification preferences.

We maintain physical, technical and administrative safeguards to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data and Login Credentials), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Website.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers/servers in which we store personal information and encrypted Login Credentials are kept in a secure environment. Only employees who need access to the information to perform a specific job (for example, billing or customer service) are granted access to personal information. In addition, we commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.

In the event that personal information is compromised as a result of a breach of security, Event Essentials will promptly notify those persons whose personal information has been compromised in accordance with the notification procedures set forth in this Privacy Policy and as required by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and the California Consumer Privacy Act of 2018 (AB-375) on the protection of natural persons with regard to the Processing of Personal Data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) or other applicable law.

Event Essentials does not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through the Services. If you have reason to believe that a child under the age of 13 has provided personal information to Event Essentials through the Services, please contact us, and we will endeavor to delete that information from our databases.

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you by (i) email notice, (ii) written or hard copy notice, or (iii) through conspicuous posting of such notice on the Website, as determined by Event Essentials in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

Changes and Updates to the Privacy Policy

Event Essentials reserves the right to amend the Privacy Policy at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy on this Website. Changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner we will let you know by updating the “Last Updated Date” at the top of this page.

If you have any questions or comments about this Privacy Policy, please contact:

Privacy policy

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