Success story

UBS Digital Art Museum

As the UBS Digital Art Museum is preparing the launch of its German location, they know they need a ticketing solution that can allow them to build immersive experience for millions of visitors. In vivenu, they found the perfect fit.

We know that our ticketing needs will definitely evolve as we grow – but with vivenu's robust out-of-the-box features and powerful API, we know we can grow with the trust that the platform handles whatever we will throw at it.

Maximilian Pohlmann

Head of Marketing, UBS Digital Art Museum

The UBS Digital Art Museum at a glance

  • 2.5M

    visitors in the Tokyo branch

  • 2025

    opening year

  • 6,500

    square meters

  • 10

    meter high ceilings

The UBS Digital Art Museum future-proofs its ticketing with vivenu

  • Challenge

    With teamLab's Tokyo Museum having been a resounding success for years, the UBS Digital Art Museum in Germany, which launched the Hamburg location, knew from the outset that it needed a flexible, future-proof solution that would reliably stand the test of time - and millions of visitors - while enabling the realisation of innovative ideas.

  • Solution

    Leveraging vivenu's ticketing API, the team behind UBS Digital Art Museum is now building tailor-made, fully-branded ticketing experiences that take the digital art online right in the ticket buying journey. And with the doors first opening to the general public in 2025, they are laying the groundwork for an integrated data strategy that will enable them to grow with confidence.

  • Outcome

    As the UBS Digital Art Museum team are putting the final touches on the exhibition, they know that just like the art works on display, their ticketing needs will evolve over time. By choosing vivenu, they know that their ticketing solution will evolve with them – and that they have all tools at their disposal to take advantage of future innovations.

The UBS Digital Art Museum future-proofs its ticketing with vivenu

How vivenu helps the UBS Digital Art Museum succeed

01

Powerful vivenu API capabilities

Use vivenu as the building blocks to create your own tailor-made ticketing applications.

02

Sophisticated channel tracking

Understand where your customers are coming from to tailor your marketing spend.

03

Best-in-class native integrations

Leverage specialized third-party solutions for CRM, ERP, and more to unlock revenue.

04

Initutive, user-centric platform

Manage all ticketing operations in one central, open platform with robust user management.

How vivenu helps the UBS Digital Art Museum succeed

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