Sales at vivenu
Represent the best
As a member of the sales team, you are what Michael Jordan is to Nike: The best testimonial and representative you could ever imagine. From the first contact with organizers to guiding multiple stakeholders through the decision-making process to contract signature, your work is essential to fulfilling our mission: To equip as many organizers around the world with the best ticketing solution and help them do their job better. By becoming an expert on our solution and the wider ticketing market, you are giving customers the confidence they need to make the move.
We are the best product in the market – learn why here.
Fix a broken industry
The event industry is one of the most diverse and exciting in the world – but the technology organizers use is still stuck in the early 2000s. From our conversation with thousands of organizers, we know just how unhappy they are with their current solutions. With vivenu, we are building the first serious challenger to incumbent solutions in decades, based on the principles of openness, independence, and simplicity – and a best-in-class technology stack that enables organizers around the world to do more, faster, build their own solutions on top of the vivenu API, and achieve true autonomy.
Your impact is straightforward: You will revolutionize ticketing worldwide.
Our Sales DNA
Get it done
Getting it done is all about doing whatever it takes to build a trust-led relationship with prospects that blossoms into a real partnership even before a contract is signed. Checking in, providing assistance, and effectively solving their challenges is all part of this – and we run through walls to deliver on this commitment.
Deals can be complex and some situations frustrating, and there are definitely days where the going gets tough. Pulling through against the odds while keeping a cool head is essential to consistent outperformance in our team. Being relentless is all about cultivating this attitude and inspiring it in your colleagues.
Our industry is extremely fast-paced, so if we want to stay competitive, we simply can’t afford to stop evolving – both when it comes to our product and how we tell the vivenu story to potential customers. This requires constantly updating our knowledge, learning about what our customers need, and always going the extra mile.
Deliver the 100x
Exceptional outcomes start with a huge and unceasing ambition. We go to work every day with one goal: To deliver a product and service experience that is 100x better than what our customers have used before. This is what we measure our work against. If we don’t deliver an outstanding result, we have fallen short and will try again.
What does a typical day look like?
Follow-up calls & lead acquisition
Prep first scheduled call of the day
Meeting with Head of Ticketing of major zoo
Write follow-up e-mails to prospective customers
Prep next call
Meeting with ticketing executive of football team &
Customer Experience Specialist
Lunch with the team
More customer calls, including preparation and follow-ups
Clean up e-mail inbox and write last follow-up e-mails
Meeting with ticketing responsible of a large group of museums
Head home and to the gym
Come join us!
Get in touch
We can't wait to get to know you!
Head of People and Operations[email protected]