vivenu AI Assistant
The AI Assistant built for ticketing
The live entertainment industry's only AI-native assistant for running ticketing and growing revenue. It knows your numbers, your setup, and every corner of vivenu.
See vivenu AI Assistant in action
“With the vivenu AI Assistant, I can ask plain-language questions about ticket sales, revenue, and customer behavior, and get answers pulled directly from our live data in seconds. It's changed how quickly I can turn data into decisions.”
Spenser Ayres
Associate Athletics Director • Ticket Sales & Operations
One vivenu AI Assistant, many roles
Some days you need a strategist. Some days you need an analyst. vivenu AI Assistant becomes whichever one fits the moment.
AI Consultant
A strategist who has read every data point.
Find out why your GA section is trending soft, what pricing worked for a similar show last season, or where you're leaving upsell revenue on the table. Every recommendation is pulled straight from your own data, ready the moment you ask.
AI Platform Assistant
A platform expert, who knows vivenu inside out.
Ask how a feature works, what is possible, or where to find something. It knows the vivenu documentation, the API, and the changelog, and answers on the spot, so a configuration question no longer means a trip to the help center.
AI Analyst
An analyst, who gives you the exact numbers you need.
Query revenue by channel, cancellations that spiked last month, or how this on-sale compares to the last one, all in plain language. Every answer comes back accurate, fully formatted, and ready to walk into your next board meeting with.
AI Campaign Manager
A marketer, who understands hyperpersonalization is key.
Tell it what you want to send and who should get it. vivenu AI Assistant builds the segment, writes the copy, sets the subject line and the send time to boost your fan engagement.
Bring speed to your revenue strategy
How fast can you move your revenue strategy? As fast as you can ask. vivenu AI Assistant flags the ticket category that isn't selling the way it should, the underperforming channel, and the pricing gap the moment it still matters, so you can adjust strategy right in time.
For lean teams, that's the real shift: your team's size stops setting the pace of your strategy.
What changes with vivenu AI Assistant
Much of what teams have wanted to do was always limited by time, resources, or the right tools, not by ambition. vivenu AI Assistant removes those constraints, and this is only the beginning of what it makes possible.
More capacity for your team
vivenu AI Assistant takes over the manual pulls, the report building, and the repetitive analysis, so your specialists spend their time on judgment calls and strategy.
Faster analysis
Ask about revenue, ticket sales, cancellations, fees, or discounts and get the answer in seconds. Time comparisons and channel breakdowns, like revenue by sales channel, payment method, or event, come back right after you ask.
Platform knowledge and support
vivenu AI Assistant knows the vivenu documentation, the API, and the changelog, so a configuration question or a "how do I do X in vivenu" doesn't mean a trip to the help center.
Memory
vivenu AI Assistant remembers how you define things, like your own definition of "VIP" or the metrics you check most. The longer you work with it, the more it learns how you work.
What vivenu AI Assistant is built on
vivenu's security standard
The vivenu AI Assistant runs inside the same security perimeter as the rest of vivenu. SOC 2 Type II, PCI-DSS, GDPR, and ISO 27001. Everything that covers your ticketing covers it too.
Your data
Every customer gets their own Assistant, working only on their own ticketing data. Nothing it learns about your business is shared with, or learned from, any other customer.
Ticketing knowledge
Trained on vivenu's full ticketing knowledge, every feature and every workflow, then grounded in your own shop data. That mix is what makes its answers expert and yours.
Bring vivenu AI Assistant your hardest questions
vivenu AI Assistant is available now, exclusively inside vivenu. Bring the growth scenario you have been meaning to model, the audience you have been meaning to reach, or the report that eats your Monday, and watch it work with your own data while you direct.