vivenu Engage
The Powerhouse for Audience Activation
Your audience is your most valuable asset. vivenu Engage gives you the tools to understand them deeply, reach them precisely, and build relationships that last. All within your ticketing ecosystem.
Engage Your Audience at Every Step
Closing the gap between sales data and campaign execution.
Most marketers run campaigns on one platform, track performance on another, and pull audience data from a third. By the time a segment is ready, the window to convert is gone. vivenu Engage puts your marketing and your ticketing data in the same room, so the insight that just happened is the one powering your next campaign.
- Target dynamic audience segments based on purchase data.
- Build a 360-degree buyer profile by tracking shop visits, purchases, and campaigns.
- Validate ROI with multi-touch attribution linked directly to transaction data.
- Send personalized messaging with verified sales insights with a built-in email builder.
From First Click to Repeat Purchase
Orchestrate every touchpoint from one place. Run and measure campaigns where the sales happen, and connect to the tools you already use.
Know who your audience actually is
Slice your audience any way you need: by purchase history, event type, location, spend tier, or custom attributes. Build dynamic segments that update automatically as their behavior evolves.
Send the right message at the right moment
Design professional emails in minutes with a built-in email builder, no specialist or external tool required. Customize templates, save them for reuse, and pull live ticket data to send on-demand messages around purchases, upcoming events, and post-event follow-ups.
Attribute performance to real revenue
Go beyond surface-level reporting. Switch between First Click, Last Click, and Last Non-Direct models to understand exactly how referrers and affiliates contribute based on verified ticket conversions.
See the Full Funnel, Not Just Traffic
Track buyers from first shop visit to completed purchase. Tie conversion rates and transaction volume directly to the campaign source without third-party tracking gaps.
Turn Data into Campaigns That Convert
Every buyer leaves a trail across your funnel. Engage captures it, reports on it, and feeds it back into your next campaign.
First-time buyers from a paid social campaign
Tag the buyers as they convert. Feed them into a segment and activate a follow-up sequence while intent is still high.
Traffic that dropped off at checkout
Identify where in the funnel buyers stopped. Retarget them with a follow-up email you can send directly from the abandonment point.
Fans who bought for one event but not the next
Catch the gap as soon as the next event goes live. Flag them and follow up before they book elsewhere.
Buyers who haven't purchased in 90 days
Build the segment automatically as it fills. Send a win-back email before they forget why they bought the first ticket.
Build the Relationship, Not Just the Campaign
Get the full picture of every campaign, channel, and buyer. From revenue impact to funnel performance, every number traces back to your ticketing data.
Clear Performance Overview
View sessions, conversions, and transaction volume as they happen. Compare channel impact and see what drives revenue right now.
Attribution for Decision Making
Identify which campaigns and affiliates generate the most sales. Scale what works based on verified ticket transactions.
Segments Built From Real Behavior
See segment size shift in real time as buyers move in or out. Watch it update automatically as new transactions come in.
Connected to Your Tech Stack
Sync live ticketing data with Salesforce and 200+ integrations. One source of truth across your entire marketing operation.
Recognize Buyers Everywhere They Show Up
Engage plugs directly into your existing marketing stack. Every interaction, tracked. Every transaction, attributed.
Google Tag Manager
Use your existing UTM parameters to track user interactions like ticket views, clicks, and purchases to optimize your campaigns and ads targeting.
Pixel : Facebook, TikTok
Capture 'Add To Cart' and 'Complete Registration' to refine your retargeting audiences. See exact order amounts and currencies, ensuring your budget is optimized against transaction revenue.
Twilio (Segment)
Sync Event Page views and Checkout data to over 200+ Segment integrations. Native tracking captures the full funnel, with a precision that external layers can’t match.
